Privacy Policy

Rusty Knit ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.rustyknit.com] (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

A. Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment gateways)

B. Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of visits
  • Referring website
  • Device information (such as operating system and hardware model)

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To process and fulfill your orders
  • To provide customer support
  • To send transactional emails (order confirmations, shipping updates, etc.)
  • To improve website functionality and user experience
  • To comply with legal obligations
  • To send promotional offers and marketing communications (with your consent)

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your information with service providers who assist in payment processing, order fulfillment, and marketing.
  • Legal Requirements: If required by law, we may disclose your information to authorities.
  • Business Transfers: In case of a merger, sale, or asset transfer, your data may be included.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These may include:

  • Essential cookies for website functionality
  • Analytical cookies to understand user behavior
  • Marketing cookies for targeted advertising

You can modify your browser settings to disable cookies, but this may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your personal information. These include:

  • Secure servers and encryption protocols
  • Restricted access to personal data
  • Regular security audits

However, no online transmission is completely secure. We encourage users to take necessary precautions.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us at support@rustyknit.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their privacy policies.

8. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

9. Children's Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect personal data from children.

10. International Data Transfers

If you access our Site from outside India, your data may be transferred to and processed in India. By using our Site, you consent to such data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

  • Email: support@rustyknit.com
  • Phone: +91-9940908663
  • Address: F-704, Mantri Synergy, Padur, OMR, Chennai - 603103